Most orders are paid up front at checkout. Municipalities and approved accounts can order on a purchase order, with payment due Net 30 after the order ships. Custom or made-to-order items may need a 50% deposit before production, with the balance due Net 30 after shipping. The minimum order is $100.
Tax exempt organizations email their certificate to sales@commercialchristmassupply.com. We can supply a W-9, and we are registered on SAM.gov.
Payment terms
| Who is buying |
How payment works |
| Most customers |
Paid up front at checkout |
| Municipalities and approved accounts |
Order on a purchase order, payment due Net 30 after the order ships |
| Custom or made-to-order items |
May need a 50% deposit before production, balance due Net 30 after shipping |
Terms can vary with the type and scope of the order. If your organization has its own purchasing requirements, tell us when you ask for a quote and we will work with you on approved payment terms.
Three ways to order
- Buy online. Most products on this site show a listed price and can be bought through checkout.
- Ask for a formal quote. Larger orders can go through a quote instead of standard checkout, which gives you a document to take to council, a finance committee or property management.
- Send a purchase order. Municipalities and approved accounts can order on a PO.
Becoming an approved account
Purchase order terms are open to municipalities and approved businesses. A business becomes an approved account through an established relationship with us, a credit application, or both. Contact us to start a credit application.
Tax exempt purchases
Email a copy of your organization's tax exempt certificate to sales@commercialchristmassupply.com. Include your organization's name and, if you have one, your quote or order number so we can match the certificate to your order.
Vendor paperwork
- W-9: available on request.
- SAM.gov: Commercial Christmas Supply is registered.
- Vendor registration and onboarding: we work with the forms and documentation purchasing departments require.
- Certificate of insurance: available when you are also working with us on installation services.
- Fire retardant ratings: many of our foliage items and snow blankets carry a fire retardant rating, and we can send the documentation on request.
If a bid package or vendor file needs something specific, send the list early. It is easier to supply paperwork before the order than to hold an order while the paperwork catches up.
Minimum order and trade pricing
The minimum order is $100. Wholesale and trade discounts are not a fixed table: they vary by product, current availability and manufacturer. Ask for a quote with your quantities and we will tell you what applies.
Shipping and lead times
In stock items can ship as quickly as the next business day. Pre-decorated garland, wreaths and trees typically ship in 2 to 6 weeks, and that window gets longer as the season approaches. Custom displays and specialty products should be started 3 to 6 months before the installation date. Most commercial decor is oversize and ships by LTL freight: we give you a ballpark estimate first, then a freight quote for the specific order. See when to order commercial Christmas decorations for the full calendar.
Returns
- You have 10 calendar days from the date you receive your order to request a return, and returns need our authorization first.
- Items must be unused, in the same condition and in their original packaging.
- Returns for reasons other than a manufacturer's defect carry a 20% restocking fee, and return shipping is paid by the customer.
- Custom displays cannot be returned. Premium bows can be returned unless they were a special color order.
- Missing cartons or visible damage must be claimed with the delivering carrier within 10 days of delivery.
The full terms are in our refund policy.
Warranty
Our warranty covers five seasons on steel frames and garlands, three seasons on electrical wiring, and one season on other parts and accessories, excluding bulbs and strands. See how long commercial Christmas decorations last for what it covers.
Writing a bid or RFP
If your organization is putting holiday decor out to bid, our guide on how to write a commercial Christmas decor RFP includes a template you can copy.
Questions about an order: call (800) 617-2430, email sales@commercialchristmassupply.com or use our contact form.
Common questions about buying from us
Do you accept purchase orders?
Yes, from municipalities and approved businesses. For standard orders, an approved purchase order can be accepted to begin processing, with payment typically due Net 30 upon shipment.
What are your payment terms?
Most orders are paid up front. Municipalities and approved accounts can pay Net 30 after the order ships. Custom or made-to-order items may need a 50% deposit before production, with the rest due Net 30 after shipping.
Do custom orders need a deposit?
They may. Custom fabrication, made-to-order products and some large or specialized orders can require a 50% deposit before production begins, with the balance due Net 30 after shipping.
How does a tax exempt organization buy from you?
Email a copy of the organization's tax exempt certificate to sales@commercialchristmassupply.com, with your quote or order number if you have one.
Can you provide a W-9, and are you registered on SAM.gov?
Yes to both. We supply a W-9 on request and Commercial Christmas Supply is registered on SAM.gov. A certificate of insurance is available when you are also working with us on installation.
Is there a minimum order?
Yes, $100. Trade and wholesale discounts vary by product, availability and manufacturer, so ask for a quote with your quantities.
How does a business get purchase order terms?
By becoming an approved account, through an established relationship with us, a credit application, or both. Contact us to start the application.
Are your decorations fire retardant?
Many of our foliage items and snow blankets have a fire retardant rating, and we provide the documentation on request. Ask about the specific products you are considering.
What is your return policy?
Request a return within 10 calendar days of receiving your order. Returns need prior authorization, items must be unused in original packaging, and non-defective returns carry a 20% restocking fee. Custom displays cannot be returned.
